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BETA This playbook is in BETA, we think it’s good enough to be useful right now, but there are gaps that need filling – your feedback will help us to improve it.
Best practice design solutions for specific user-focused tasks
Use a notification banner to tell the customer about important information they need to use your service
Use the download component whenever your service is asking the customer to use a file
Use an address lookup whenever possible but an option to add an address manually must be provided
Our forms are broken down into pages where possible
All our forms begin with a start page